Storage FAQ's
You can store household goods, furniture, business inventory, business archives, commercial stock and equipment.
The price is dependent on the size of the space you will need. Please refer to our pricing guide.
We have secured ground floor storage units you can drive by whilst others are internal. Some have power connected, so please enquire if you are needed power. We also have storage units on the first level for the cost conscious.
Nerang storage units range from 5m2 to 27m2
Your standard access hours are from 5 am to 7.30 pm.
For added security, you can only access your storage unit after hours upon request.
You can speak to the office to make an arrangement that may be agreed upon depending on the circumstances. A fee may apply for a longer period of extended access.
You can access your storage unit as many times as you want during the standard access hours.
You pay your first month’s storage upfront together with a one off $22 admin fee. Rent is then billed monthly in advance.
We don't charge a deposit. You just pay your frist month storage upfront.
We offer a 5% discount for 6 months’ prepayment or 10% off for 12 months’ prepayment.
We work from a monthly renewable contract. This means you will automatically be billed monthly and will pay the rent one month in advance. We send your invoice two weeks in advance, so if you know you will be moving out, you can give us appropriate notice to move out and terminate your agreement.
We require a minimum of one week’s notice.
One month.
There is no maximum hire period. Once you hire a unit it simply continues on month to month until you let us know when you no longer need it.
To start using self storage you just need to visit the facility during office hours with a photo ID and complete a Self Storage Agreement and pay your first month’s rent. You can then start using your space straight away.
Yes, a variety of businesses, such as eBay, vintage goods and ecommerce businesses, use storage units to run their business. Please no power tools.
We provide courtesy trolleys onsite for you to move your goods into storage. Alternatively, we can provide you a removalist quote.
We provide courtesy trolleys onsite for you to move your goods into storage. Alternatively, we can provide you a removalist quote.
Should you need to change your storage space (up or down) you can do so at anytime without penalty. You only pay for the time you have used.
When you run out of space, you can either transfer your goods into a larger unit, or you can take a second storage unit out under your name. You will need to complete a new storage agreement for the new unit.
All our facilities have PIN code access and 24hr CCTV monitoring. You also supply your own padlock to lock up your space and you keep all the keys. You can purchase a padlock from the onsite office.
It is recommended you do not give your code out to anyone other than the person you have nominated to have access on your contract as this protects you and others storing in the facility.
If you enter the code three times incorrectly you may not be able to try again for several minutes. If you cannot get access or simply have forgotten your code within office hours then come in and see the office staff with your photo ID. Otherwise call the office to assist you outside of office hours, if we’re available.
It is extremely important that you do not follow anyone inside the centre without entering your code, otherwise your code will not work when trying to exit the facility.
No, you have your own secured individual storage unit, that you lock with your own padlock and you keep all the keys.
We can remove your padlock for you if needed. You will just need to visit the office and show photo ID so we can remove your old lock for you.
No, we don’t have a customer bin to throw out storage items. Please enquire with office about tip fees and cartage.
No. All outdoor units are constructed in a way that prevents normal rainwater from entering the units.
No, we don't. The facility is not located in a zone subject to flooding.
No, you are not automatically covered. At Nerang Storage we are pleased to offer a special storage insurance policy.
Offering monthly premiums starting from just $10 per month covering you up to $5,000*, we offer a broad range of options to feel even more secure while storing at our facilities. Contact the office to discuss insurance options further and receive a tailored quote.
*Residential items. Commercial items insurance options vary, get in contact with our team for more information.
Yes, we carry the main moving and packaging supplies. Please check our box shop or visit during office to pick up what you need.
From time to time, we do have to sell the contents of a storage space that has either been abandoned or not paid for as per the Terms and Conditions of the Self Storage Agreement. We do, however, try to avoid this at all costs.
Flammable products, perishables, drugs and any other illegal goods.
Why Choose Nerang Storage?
When it comes to storage, you want to know your belongings are in good hands. With Nerang Storage, you not only get friendly service but also peace of mind knowing your belongings are being well taken care of.
Nerang Storage is a local family business dedicated to helping local businesses and residents secure cost-effective storage and friendly, professional service. We are always available to help with an on-site office and a helpline available 24/7.
- Security gates with 7-day electronically controlled P.I.N. access
- 24hr CCTV surveillance
Nerang Storage provides you the convenience to access your belongings whenever your need them.
Powered sites are available for businesses needing to run operations from their storage unit.
Nerang Storage offers flexible short-term storage and long-term storage options to allow you to accommodate your requirements for as long as you need and only pay for what you use.
The majority of home insurance policies don't cover your valuable possessions while they are in self-storage units. Self-storage insurance provides personal property coverage for your possessions contained in a rental storage unit. Should any of your property kept in a storage unit be damaged by a covered event, the insurance would pay to replace the damaged items.
We also sell moving supplies and packing boxes to help you organise your items for storage or moving home. Visit our Box Shop to see our range of moving and packaging supplies for sale.
We also work with A1 Removalists who can pack and move your storage items to our premises